Question 1

What security monitoring does Metaphor provide?

Accepted Answer

24/7 endpoint detection and response via Huntress MDR and Bitdefender EDR. Every laptop, server, and phone monitored for threats around the clock.

Question 2

Do you help with compliance frameworks?

Accepted Answer

Yes. We help businesses meet Essential Eight, ISO 27001, SOC 2, and other frameworks with evidence collection and ongoing compliance programmes, not one-off audits.

Question 3

What is your incident response process?

Accepted Answer

Threats are detected, contained, and escalated automatically by our 24/7 SOC. We investigate, remediate, and report. Your team is notified with clear next steps.

Question 4

Can you help us get cyber insurance?

Accepted Answer

Yes. We build and manage the five security controls insurers look for: email protection, EDR, MFA, backups, and security awareness training.