Question 1

How much does managed IT cost in New Zealand?

Accepted Answer

It depends on how many people need support and how much security cover you want. Our estimator gives you a monthly range in about a minute, based on your team size and the level of cover you pick. It is an estimate, not a quote.

Question 2

Is the estimate a fixed quote?

Accepted Answer

No. It is a range based on what you tell us. What you actually pay depends on your environment, and we will only know that after a proper look.

Question 3

Do I have to give my details to see a price?

Accepted Answer

No. The range appears as soon as you answer the questions. You only leave your details if you want us to check the number properly.

Question 4

What is not included in the estimate?

Accepted Answer

Software licences, hardware, and internet connections are quoted separately. One-off project work such as migrations and office moves is scoped on its own.

Question 5

Can other IT providers resell Metaphor support?

Accepted Answer

Yes. We provide wholesale 1st and 2nd line for other MSPs to resell to their own customers. We do not publish wholesale rates because they depend on the mix of work and how we split the queue with your team, so that path starts with a conversation.